Delivery
Leading user research projects, to design products and services for the people using them
We work together delivering research that brings you closer to the people using your product or service
We work in collaboration with your team to understand the space you work in, what you know already and the questions you’d like to answer.
We conduct user research with your target audience and involve you in research planning, observation and analysis.
Our work will give you the insights you need to make better evidence-based decisions. We don’t just stop at research insights, we translate these into actionable opportunities and ideas you can test in your service now and in the future.
Delivery starts at £550 per day, depending on the project set up. If you have a project in mind, email sophie@dogoodresearch.org to set up a call and we’ll help you define a brief.
What we do
Discovery research and interviewing
Usability testing
Accessibility, ethics and inclusive research
Information Architecture (IA) and content strategy
Prototyping and testing
We can help with:
Planning and researching sensitive topics
Building trust and sharing approaches for continuously learning about your users
The Government Digital Service Standard (as a former user research service assessor)
Need some help with user research?
Get in touch
Relevant case studies
National Poisons Information Service (NPIS)
Helping health professionals access product ingredients quickly and easily in an emergency, so they can respond to cases of poisoning in patients.
UKHSA, via a design agency
Usability testing and Knowledge Hub User Research
Making it easier for homelessness staff to access resources, guidance and training on the website to use in their role tackling homelessness in England.
Homeless Link
Content Strategy and User Experience
Trust for London
Redesigning the funding area to make it easier for potential applicants to decide whether to apply and to reduce the number of unsuccessful applications.
Organisations I’ve worked with
Organisations I’ve worked with freelance and permanently employed
From usability testing to large scale discovery and build projects
How else can we help you?
Building user research capability for researchers and teams. We run training and partnerships to help you do good research
Capability
Bringing together user researchers from across the industry to support each other, share learnings and improve our practice